Terms of service

  1. Acceptance of Terms

    By accessing and using this website, you accept and agree to be bound by the terms and provision of this agreement.

  2. User Account

    a. To access certain features of the website, you must create an account. b. You are responsible for maintaining the confidentiality of your account and password. c. You agree to accept responsibility for all activities that occur under your account or password.

  3. Pricing and Payment

    a. All prices are listed in USD or your country's main currency, whichever has the higher value. b. Payment can be made via the methods listed on our website.

  4. Order Acceptance and Cancellation

    a. Your receipt of an electronic or other form of order confirmation does not signify our acceptance of your order. b. We reserve the right, without prior notification, to limit the order quantity on any item and/or to refuse service to any customer.

  5. Returns and Refunds

    a. Please refer to our Refund Policy for information on returns and refunds.

  6. Shipping and Delivery

    a. Please refer to our Shipping Policy for information on shipping and delivery.

  7. Intellectual Property

    a. All content included on this site, such as text, graphics, logos, images, is our property or the property of our content suppliers, and is protected by international copyright laws.

  8. User Conduct

    a. You agree not to use the website in a way that may cause the website to be interrupted, damaged, rendered less efficient or such that the effectiveness or functionality of the website is in any way impaired.

  9. Limitation of Liability

    a. We do not accept liability for any loss or damage, direct or indirect, resulting from your use of the website.

  10. Indemnification

    a. You agree to indemnify and hold us harmless from any claim or demand, including reasonable attorneys’ fees, made by any third-party due to or arising out of your breach of these Terms of Service.

  11. Governing Law

    a. These Terms of Service shall be governed by and construed in accordance with the laws of California.

  12. Changes to Terms of Service

    a. We reserve the right, at our sole discretion, to update, change or replace any part of these Terms of Service by posting updates and changes to our website.

  13. Contact Information

    a. Questions about the Terms of Service should be sent to us at sales@tongshardware.com.